Legal

Terms & Conditions

Effective date: January 1, 2026

These Terms & Conditions govern your use of the Product Pilot website and services. By using our website, you agree to the terms below. This page also includes the SMS Terms for our text message program.

General Terms

Acceptance of Terms

By accessing or using the Product Pilot website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or services.

We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not misuse our website by knowingly introducing viruses, trojans, worms, or other malicious material, or by attempting to gain unauthorized access to our systems.

All content on this website, including text, graphics, logos, and design, is the property of Product Pilot unless otherwise noted and is protected by applicable intellectual property laws.

Our Services

Product Pilot provides marketing and media services including product launch strategy, brand and creative media, performance marketing, and growth advisory. The specific scope of any engagement will be set out in a separate agreement between you and Product Pilot.

We make reasonable efforts to keep our website accurate and up to date, but we do not warrant that all information is complete or current at all times.

Limitation of Liability

To the fullest extent permitted by law, Product Pilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services. Your use of the website is at your own risk.

Governing Law

These Terms & Conditions are governed by the laws of the State of Utah, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts located in or having jurisdiction over Bountiful, Utah.

SMS Terms

The following terms apply to the Product Pilot text message program.

Program Name

Product Pilot Notifications.

Program Description

When you opt in, you may receive text messages from Product Pilot including inquiry follow-ups, appointment reminders, account updates, customer support messages, and promotional offers for those who have opted in to receive marketing communications.

Message Frequency

Message frequency varies.

Message and Data Rates

Message and data rates may apply.

Opting Out

Text STOP to cancel at any time. You will receive one confirmation message and no further messages.

Help and Support

Text HELP for help, or contact us at ben@myproductpilot.com or +1 (801) 386-4270.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Privacy & Contact

Our SMS practices are described in our Privacy Policy.

Business:
Product Pilot
Address:
1460 Bluebell Drive, Bountiful, UT 84010, United States
Phone:
+1 (801) 386-4270
Email:
ben@myproductpilot.com
Hours:
Monday to Friday, 9:00 AM to 5:00 PM MT

Product Pilot · 1460 Bluebell Drive, Bountiful, UT 84010, United States · +1 (801) 386-4270 · ben@myproductpilot.com · Effective January 1, 2026.